Privacy policy

PIVOT is hockey tournament management software made by Stacksy (KAYBEE INDUSTRIES PTY LTD, Australia). Associations use the PIVOT TMS website to run their events; officials and team managers use the website and the PIVOT Match Day app on match day. This policy covers both.

What we collect

• Account details — your name, email address and, where your association provides it, a phone number and your official's role. These come from your association or from WhistleIQ where your association uses it.
• Match records — what is recorded at the table: the clock, goals, cards, substitutions, penalty corners, referrals, injuries, shoot-outs and sign-off signatures, with the name of the official who recorded them and the time.
• Team information entered by team managers: player names and shirt numbers, line-ups, kit colours and a contact name.
• Technical information needed to run the service: the device the app is on, sign-in tokens, and error reports.

What we do not collect

PIVOT does not collect your location, contacts, photos, health data or browsing activity. The Match Day app uses Bluetooth only to connect to the PIVOT Start/Stop button that runs the match clock; it never uses Bluetooth to work out where you are. There is no advertising and no tracking across other apps or sites.

Why we use it

To run the tournament: to show officials the matches they are appointed to, to keep the official record of each match, to publish results and standings, and to let associations, teams and officials see the record afterwards. Match records are kept for as long as the association keeps the event.

Where it lives and who sees it

Data is stored on servers operated for Stacksy in Australia. It is visible to your association's organisers, to the officials appointed to the event, and, for a team's own information, to that team's managers. Results and live scores an association chooses to publish are public. Where an association uses WhistleIQ for appointments, fixture and appointment details are exchanged with it. We do not sell personal information.

On your device

Match Day works with no signal: the app keeps a copy of your fixtures and the matches you run on the device, and sends it to the server when a connection is available. Signing out removes your sign-in; deleting the app removes everything it kept.

Your choices

Ask your association to correct or remove your details, or write to us and we will help. To have an account deleted, contact us at the address below.

Contact

Stacksy · kristen@stacksy.com.au · pivot-tms.com/support